Definition
United Parcel Service (UPS) is an American multinational package delivery and supply chain management company. Headquartered in Atlanta, Georgia, UPS is known for its highly efficient and reliable network that supports global commerce through its extensive transportation and logistics services. Originally founded in 1907, UPS has evolved from a small messenger company into a global leader in logistics, offering time-definite delivery, international shipping, freight forwarding, and various supply chain solutions.
Examples
- Domestic Package Delivery: UPS provides next-day air, second-day air, ground, and 3-day select services within the United States.
- International Shipping: UPS offers expedited and standard international shipping options reaching over 220 countries and territories.
- Freight Services: UPS Freight handles less-than-truckload (LTL) and full truckload (FTL) shipments across states and internationally.
- UPS Access Point: A network of third-party retail locations where packages can be dropped off and picked up, enhancing convenience for customers.
Frequently Asked Questions (FAQs)
What services does UPS offer?
UPS offers a wide range of services including domestic and international package delivery, freight services, logistics and supply chain solutions, and customs brokerage.
How can I track my UPS shipment?
You can track your shipment using the tracking number provided at the time of shipment. Enter the tracking number on the UPS website or mobile app for real-time updates.
What is the difference between UPS Express and UPS Ground?
UPS Express offers quicker delivery options with specific delivery times, usually within 1-2 business days. UPS Ground is generally more economical and takes longer, typically between 1 and 5 business days.
Can I schedule a pickup for my package?
Yes, UPS provides an online service to schedule a pickup for your package at your convenience, either as a one-time service or at regular intervals.
How does UPS ensure timely delivery?
UPS uses advanced logistics and tracking systems, an extensive network of hubs and routes, and a fleet of aircraft and delivery vehicles to ensure timely and efficient delivery of packages.
Related Terms
- Freight Forwarding: A service that arranges for the transportation and shipment of goods on behalf of a client via multiple carriers, such as air, sea, and land.
- Customs Brokerage: The service of facilitating the import and export of goods through customs for clients.
- Supply Chain Management: Managing the flow of goods and services and includes all processes that transform raw materials into final products.
- LTL (Less-Than-Truckload): A type of freight transportation for relatively small loads or quantities of goods.
- FTL (Full Truckload): A type of freight transportation where one truck is filled with goods from one company, without sharing space with other shippers.
Online References
Suggested Books for Further Studies
- “The Little Brown Handbook of Shipping and Logistics” by David Hill
- “Logistics & Supply Chain Management” by Martin Christopher
- “The Logistics and Supply Chain Toolkit: Over 100 Tools and Guides for Supply Chain, Transport, Warehousing, and Inventory Management” by Gwynne Richards & Susan Grinsted
Fundamentals of United Parcel Service (UPS): Transportation Basics Quiz
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