A paper trail encompasses the physical or digital documentation that records the sequence of activities and transactions, serving as a crucial mechanism for tracking and verifying the authenticity of business processes and financial records.
Structural capital is one of the three primary components of intellectual capital. It includes the processes, databases, patents, and other organizational resources that support the operations of a business.
Total Quality Management (TQM) is an organizational approach that seeks to improve quality and performance to meet or exceed customer expectations. Through continuous improvement, employee empowerment, and systematic process analysis, TQM aims to enhance the overall operational efficiency and customer satisfaction.
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