Engineered capacity refers to the maximum output that a system, facility, or entity can achieve when it is designed and operated under optimal conditions. It takes into account the inherent abilities of the system as well as external factors like technological improvements, management practices, and resource availability.
Expected Actual Capacity refers to the forecasted production or service output that a company anticipates under normal conditions, taking into account scheduled downtime, maintenance, and other operational factors.
Queuing Theory, also known as Waiting Line Theory, is a quantitative technique used for balancing services available with services required. It evaluates the ability of service facilities to handle capacity and load at different times during the day. This theory is crucial for problems of balancing cost and service level, such as determining the number of toll booths on a highway and the number of tellers in a bank.
