Advocacy advertising involves companies placing advertisements that present their opinions on public issues, aiming to influence public opinion. Common issues include consumer rights, education, the environment, health, and taxation.
A Certificate of Use is a warranty card accompanying new merchandise, which the owner completes certifying his ownership. This document serves as proof that the merchandise meets specified standards and guarantees.
Laws designed to aid retail consumers of goods and services that have been improperly manufactured, delivered, performed, handled, or described. Such laws provide the retail consumer with additional protection and remedies not generally provided to merchants and others who engage in business transactions.
Consumerism focuses on public concern over the rights of consumers, the quality of consumer goods, and the honesty of advertising. The ideology gained significant momentum in the 1960s after President John F. Kennedy introduced the Consumer Bill of Rights.
The Fair Credit Reporting Act (FCRA) is a federal law that grants individuals the right to access their credit reports at credit reporting agencies. The act allows individuals to challenge and correct any inaccuracies in their credit records if mistakes are proven.
Public Interest Research Groups (PIRGs) are independent, non-profit organizations that promote consumer rights, the environment, and good government through advocacy and research.
A right granted by the federal Consumer Credit Protection Act of 1968 allowing consumers to void a credit contract within three business days with full refund of any downpayment and without penalty.
The right of return refers to an agreement that allows the purchaser to return goods to the seller for a full credit or refund. This policy is often included in sales contracts and consumer agreements to enhance customer satisfaction and trust.
A warranty that ensures goods are reasonably fit for the general purposes for which they are sold.
