Movement of a business activity from a higher to a lower level; pejorative term describing a downgrade in the quality of clientele or products. For instance, a retail store choosing to carry lower-grade merchandise is considered to be moving downscale.
A term used to describe products or materials that are of lower quality. Low-grade items often lack the durability, strength, or aesthetic appeal of higher-grade alternatives.
Quality Assurance (QA) refers to the management method of guaranteeing that high-quality product and service standards are established and achieved. It aims to create a comprehensive management system known as Total Quality Management (TQM), with the ultimate objective of achieving zero defects.
A supervisory check on work performance or product quality conducted at random intervals to ensure a high level of performance and quality.
