An account executive (AE) is responsible for managing client relationships within an organization, serving as the primary contact point, ensuring customer satisfaction, and overseeing the delivery of services.
Customer capital refers to the value derived from an organization's relationships with its customers, which form part of the broader concept of intellectual capital.
A go-between acts as an intermediary between two people or groups, facilitating communication, negotiation, or transactions to ensure smooth handling of particulars in the relationship. The go-between often has a vested interest in the process.
